Q. What are Giclée Prints?

Giclée printing uses 12 pigment-based archival inks to achieve accurate colour, fine detail and long-lasting prints, rather than the standard 4 dye-based inks used in regular digital printing.

The artworks are printed on acid-free, archival-quality paper or canvas, made to last for 80–100 years with proper care. Each print is also finished with a matte varnish for an added layer of protection.

-

Q. How long does it take for the prints to be delivered?

I print each artwork fresh for every order.

• Domestic orders:
       Standard shipping takes up to 10 working days. Express shipping takes up to 3-5 working days.
• International orders:
       Delivery takes up to 12 working days.

Please note that there may occasionally be a delay of a few days due to unforeseen circumstances.

-

Q. Do the prints come framed?

Paper prints are shipped unframed.

Canvas prints are stretched over a wooden frame before being shipped.

For international orders, canvas prints larger than 16 × 20 inches are shipped unstretched, as shipping a larger framed canvas can be quite expensive. In such cases, the canvas comes with a coloured border and extra fabric around the edges, so it can be easily stretched and framed by a nearby framer.

-

Q. What is your return policy?

Since each artwork is printed especially for your order, prints are non-refundable.

If your order arrives damaged, please email me with photos of the damaged artwork as soon as you receive it. I’ll look into it and help resolve the issue.

-

Q. Do you take commission work?

I’m not taking commissions at the moment. If that changes, I’ll share an update on my Instagram.

-

Q. Can I order a custom-sized print?

Yes, custom-sized prints are possible for some artworks. Write to hello@prachimathur.com with the size you’re looking for, and I’ll get back to you.